The Puentes Model

Puentes de Salud operates on an interdisciplinary, community-based model that promotes health and wellness through low-cost, high-quality care, innovative education, and grassroots collaboration. Since its founding, Puentes has worked to build a comprehensive plan for Latine health in Philadelphia, grounded in trust, equity, and long-term commitment.

Community-Led, Trust-Driven

Puentes embraces a grassroots approach that centers community voice in identifying health priorities. Our long-standing presence has earned deep trust, an essential ingredient in delivering care that is both effective and dignified.

Interdisciplinary and Collaborative by Design

Recognizing the limitations of traditional, hierarchical healthcare models, Puentes was founded on the belief that care must be interdisciplinary and collaborative. We decentralize the role of the physician, empowering health advocates (promotoras de salud), nurses, nurse practitioners, behavioral health consultants, social workers, students, and doctors to work as a team in serving our community.

We are proud to be supported by an extensive network of volunteer physicians from across the city, representing a wide range of specialties. These volunteers provide direct care, and help us extend our reach far beyond what a traditional clinic might offer.

This unique model, led by nurses, and supported by a wide array of volunteers, is part of what makes Puentes de Salud both innovative and deeply responsive to community needs.

Nurse-Led Care

Our clinic is nurse-managed, led by two Certified Registered Nurse Practitioners (CRNPs) who serve as Co-Medical Directors. Alongside them, our Community Nurse Liaison (CNL) plays a hybrid role that blends direct patient care, advocacy, and organizational leadership. Together, this core nurse team provides bilingual, culturally responsive, and high-quality primary care tailored to the needs of Philadelphia’s Latine immigrant community..

Our nurses are clinicians and they are strategic leaders as well. They guide care delivery, shape policy, and ensure that our model remains rooted in dignity, equity, and community voice.